Privacy Policy

We may collect account details such as your name, email address, and login information when you create or manage an account.

We may collect prompts, uploaded files, generated outputs, and usage activity so EMMA can provide sound design, chord, stem, and related creative features.

We may collect billing and subscription information through Stripe when you purchase or manage a plan.

We use your information to operate EMMA, provide product features, process payments, maintain account access, and improve the product experience.

We may use technical and usage data to monitor performance, debug issues, prevent abuse, and improve reliability and quality.

Payments and subscription management are handled through Stripe. We do not store full card details on this site.

If you open the billing portal, certain account and subscription details are shared with Stripe as needed to manage your plan.

Audio uploads, prompts, and generated outputs may be processed by EMMA and its connected model or infrastructure providers to deliver requested features.

You should avoid uploading or submitting content you are not authorized to use.

We may share limited data with service providers that help us run the product, such as hosting, authentication, payments, analytics, and AI/model infrastructure.

We do not sell your personal information.

We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of data and the operational need behind it.

You may update certain account details from your account settings.

You may contact us if you need help with account access, billing questions, or privacy-related requests.

If you have questions about this Privacy Policy, contact FOLINO LLC through the website or support channels listed in the EMMA product.